01Starting point
The customer needed not one but three measuring machines for their production line, all for tooth flank characterisation. That sounds like a simple matter of quantity, but it was not: each machine reads via an interchangeable measuring tip, and someone had to be able to guarantee that machine 2 measures exactly the same as machine 3. And there was a second wish on top: the customer wanted to be able to maintain the machines themselves later on, instead of waiting for a service call every time something small came up.

